Shipping policy
Shipping Policy
Delivery:
- Delivery time for regular products: 2 to 8 business days after order receipt.
- Once your order is on its way, you will receive a separate shipping confirmation via email.
- we ship to Germany, France, Belgium, Switzerland, Denmark, Italy, Luxembourg, Netherlands, Austria, Poland, Portugal, Sweden, Spain and Czech Republic
SHIPPING COSTS:
- Germany: 11,90€
- France: 11,90€
- Belgium: 12,90€
- Switzerland: 17,90€
- Denmark: 17,90€
- Italy: 15,90€
- Luxembourg: 12,90€
- Netherlands: 13,90€
- Austria: 16,90€
- Poland: 18,90€
- Portugal: 16,90€
- Sweden: 18,90€
- Spain: 15,90€
- Czech Republic: 18,90€
Note:
Please note that when you order from Switzerland, customs duties and import taxes may apply upon delivery and are the responsibility of the customer.
RETURNS:
Please contact us via email (synchroneofficial@gmail.com) and tell us your name, order number and the reason for the return.
After that you're going to send it to us (synchrone, 110 Boulevard du General de gaulle, 92380, Garches, FR)
When you send us your return we are going to check if there are any damages. If it's in its original condition you'll get fully refunded. IF there any damages (hangtag missing, damages on the product etc.) you'll not get refunded 100%.
More informations in our Refund Policy
SYNCHRONE does not cover return shipping costs !